Background
The Ride Experience Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://www.therideexperience.cc (“Our Site”) and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you use Our Site.
1. Information About Us
Our Site is owned and operated by The Ride Experience Ltd, a limited company registered in England and Wales under company number 16555306. Registered address: 20 Wenlock Road, London, N1 7GU, United Kingdom.
Email address: info@therideexperience.cc.
Telephone number: +34 697 576 666.
2. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
- The right to be forgotten (erasure).
- The right to restrict processing of your personal data.
- The right to object to us using your personal data for particular purposes.
- The right to withdraw consent at any time where we rely on consent.
- The right to data portability where applicable.
- Rights relating to automated decision-making and profiling (we do not use your personal data in this way).
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.
It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can be obtained from the Information Commissioner’s Office.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 10.
5. What Personal Data Do You Collect and How?
Subject to the following, we do not collect personal data from you other than what you choose to provide. We do not place non‑essential cookies on your computer or device without your consent (see our Cookie Policy).
Our Site collects certain information automatically, including your IP address, the type of browser you are using, device type, operating system, and display resolution, and other non‑personal technical data about your computer or device.
If you send us an email or submit information via Our Site, we may collect your name, email address, telephone number, company, and any other information which you choose to give us. For the purposes of the Data Protection Legislation, we are the data controller responsible for such personal data.
The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) UK GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of Our Site and responding to enquiries. If you contact us as described above and we ask for your consent to contact you, our lawful basis for using your personal data will be article 6(1)(a) UK GDPR (consent).
6. How Do You Use My Personal Data?
Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times.
As stated above, we do not generally collect any personal data directly from you, but if you contact us and we obtain your personal details, we may use them to respond to your email or enquiry. The other technical data referred to above is necessary for the technical operation of Our Site and will not normally be used in any way to personally identify you.
Any and all emails containing your personal data will be deleted no later than 12 months after the subject matter of your email has been resolved and no other personal data will be retained for any longer than is necessary.
We will not share any of your personal data with any third parties for any purposes other than storage and processing on secure email and/or web hosting servers and other processors acting on our behalf.
7. How and Where Do You Store My Data?
We will store your personal data in the UK and/or within the European Economic Area (the “EEA”). Transfers of personal data to the EEA from the UK are permitted without additional safeguards.
We may also store or transfer some of your personal data in countries outside of the UK. In such cases, we will ensure that appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses, to ensure that your personal data is treated just as safely and securely as it would be within the UK.
Personal data security is essential to us, and to protect personal data, we take measures including: limiting access to those with a legitimate need to know and subject to confidentiality obligations; and maintaining procedures for dealing with data breaches, including notifying you and/or the Information Commissioner’s Office where legally required.
8. Do You Share My Personal Data?
We will not share any of your personal data with third parties for their own purposes. We may contract with third parties for hosting, email, and other services. If any of your personal data is transferred to a third party processor, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described in Part 7.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a new owner who may continue to use your personal data in the same way set out in this Privacy Policy.
9. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10. There is normally no charge for a subject access request. We will respond within one month of receiving your request. In some cases, particularly if your request is complex, more time may be required up to a maximum of three months.
You will be kept informed of our progress.
10. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email: info@therideexperience.cc
Telephone: +34 697 576 666
Postal Address: 20 Wenlock Road, London, N1 7GU, United Kingdom
11. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. Any changes will be posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. This Privacy Policy was last updated on 17 September 2025.
